Terms of Service
Last Modified: October 3, 2025
Welcome to Semiotic!
These Terms of Service (these "Terms") describe the terms and conditions by which you may access and/or use the website(s), including semiotic.so, and any and all related software, documentation, and online, mobile-enabled, and/or digital services (collectively, the "Service") provided by Semiotic (including its successors and assigns, "Semiotic," "we," "our," or "us"). By accessing and/or using the Service, you're agreeing to these Terms and acknowledging that you have read and understood our Privacy Notice which is incorporated herein by reference. If you don't agree to these Terms, you may not use the Service. We reserve the right to modify these Terms, as described below. These Terms apply to all visitors and users of the Service, and to all others who access the Service (collectively, "Users," and, as applicable to you, "you" or "your").
PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 15.2 (THE "ARBITRATION AGREEMENT") AND A CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 15.3 (THE "CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE, UNLESS YOU OPT OUT PURSUANT TO THE INSTRUCTIONS IN THE ARBITRATION AGREEMENT, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW (AS DEFINED BELOW), YOU EXPRESSLY WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AS WELL AS YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION OR PROCEEDING.
1. How We Administer the Service
1.1 Eligibility
This is a contract between you and Semiotic. You must read and agree to these Terms before using the Service. You may use the Service only if you can form a legally binding contract with us, and only in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations ("Applicable Law"). To use the Service, you must be at least 18 years old and, if representing an organization, have the authority to bind that organization to these Terms. You represent and warrant that you meet the applicable age and authority requirements and are competent to agree to these Terms. The Service is not available to any Users we previously removed from the Service.
1.2 Early Access and Invitations
During beta or early access periods, access to the Service may be limited to invited Users only. We may require you to be on an allowlist or to receive an invitation to access certain features of the Service. We reserve the right, in our sole discretion, to grant or deny access to any User, and to modify access restrictions at any time.
1.3 User Accounts
1.3.1 Your User Account; Suspension and Termination
Your account on the Service (your "User Account") gives you access to certain services and functionalities that we may, in our sole discretion, establish and maintain as part of the Service from time to time. We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without liability and for any or no reason, including if you violate any provision of these Terms. Additionally, you may de-activate your User Account at any time. We may, with or without prior notice, change or stop providing the Service, to you or to Users generally, or create usage limits for the Service.
1.3.2 Connecting Via Third-Party Services
By connecting to the Service via a Third-Party Service (including Google OAuth or other authentication providers), you give us permission to access and use your information from that service as permitted by that service's terms and as described in our Privacy Notice.
1.3.3 Account Security
You may never use another User's User Account without such User's permission. You are solely responsible for the activity that occurs on your User Account, you will keep your User Account password(s) and/or any other authentication credentials secure and private. We encourage you to use "strong" passwords (passwords that use a combination of upper- and lower-case letters, numbers, and symbols) to protect your User Account. We will not be liable for, and expressly disclaim liability for, any losses caused by any unauthorized use of your User Account and/or any changes to your User Account. You will notify us immediately of any breach of security or unauthorized use of your User Account.
1.3.4 Account Settings
You may control certain aspects of your User Account and any associated User profile, and of the way you interact with the Service, by changing the settings in your settings page. By providing us with your email address, you consent to our using that email address to send you Service-related notices, including notices about your projects, pricing estimates, and payment confirmations. If we send you marketing-related emails, you may opt out of receiving them or change your preferences by contacting our support team at the contact information provided in Section 18.10 below, or by clicking on the "unsubscribe" link within a marketing email. Opting out will not prevent you from receiving Service-related notices.
2. Access to the Service; Service Restrictions
2.1 Access to the Service
Subject to your compliance with these Terms and any documentation we may make available to you, you are hereby granted a non-exclusive, limited, non-transferable, and freely revocable right to access and use the Service, solely for your business or personal use, as permitted by the features of the Service. We reserve all rights not expressly granted herein in and to the Service.
2.2 Restrictions and Acceptable Use
Except to the extent a restriction is prohibited by Applicable Law, you will not do, and will not enable any third party to do, any of the following:
- 2.2.1 disassemble, reverse engineer, decode, or decompile any part of the Service or license or resell or modify any part of the Service;
- 2.2.2 use any automated or non-automated means to access the Service for "scraping" (except that public search engines may use spiders to create searchable indices of public materials, only as specified in the robots.txt file);
- 2.2.3 use the Service in any manner that impacts the stability of the servers or the operation or performance of the Service or any User's use of the Service;
- 2.2.4 copy, rent, lease, sell, loan, transfer, assign, sublicense, resell, distribute, modify, alter, or create derivative works of any part of the Service or any of our intellectual property, except for the limited rights expressly granted to you in Section 4.3 (Project Deliverables);
- 2.2.5 use the Service in any manner that (i) violates any Applicable Law, contractual obligation, or right of any person, (ii) is fraudulent, false, deceptive, or defamatory, (iii) promotes hatred, violence, or harm against, or (iv) otherwise may be harmful or objectionable to us or any other third party;
- 2.2.6 use the Service in competition with us, to develop competing products or services, for benchmarking or competitive analysis of the Service, or otherwise to our detriment or disadvantage;
- 2.2.7 bypass the measures we may use to prevent or restrict access to the Service, including early access controls or invitation requirements;
- 2.2.8 use the Service to transmit spam or other unsolicited email (and we may immediately remove any content that we believe to be spam) or use the Service for commercial solicitation unrelated to the intended purpose of the Service;
- 2.2.9 access any content available on or via the Service through any technology or means other than those provided by the Service or authorized by us;
- 2.2.10 attempt to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from, the servers running the Service;
- 2.2.11 transmit invalid data, viruses, worms, or other software agents through the Service;
- 2.2.12 collect or harvest any personal information from the Service;
- 2.2.13 refer to us or to the Service in a manner that could imply a relationship that involves endorsement, affiliation, or sponsorship between you (or a third party) and us without our consent; or
- 2.2.14 provide false, misleading, or inaccurate information about your company, project, funding, traction, timeline, or other material facts during the discovery process or in any interaction with the Service, including interactions with our AI-powered conversational interface.
2.3 User Responsibilities
2.3.1 User Controls
You have and will retain sole responsibility for the security, use, and permissions to use the credentials associated with your email accounts, payment methods, and any other accounts you may provide to us through the Service.
2.3.2 Project Information Accuracy
You acknowledge and agree that the accuracy and completeness of the information you provide during the discovery process (including information about your company, project scope, timeline, budget, traction, funding, and objectives) is essential to our ability to provide accurate pricing estimates and suitable project deliverables. You represent and warrant that all information you provide through the Service is true, accurate, complete, and not misleading. Semiotic reserves the right to adjust pricing, timelines, or project scope if material inaccuracies are discovered in the information you provided.
2.3.3 Third-Party Services
You understand and agree that Semiotic may from time to time make certain third-party sites, materials, and services ("Third-Party Services") available to you or allow for such Third-Party Services to be integrated with the Service. For purposes of these Terms, such Third-Party Services are subject to their own terms and conditions. Semiotic is not responsible for the operation of any Third-Party Services and makes no representations, warranties or endorsements of any kind with respect to Third-Party Services or their respective providers. If you do not agree to abide by the applicable terms for any such Third-Party Services, then you should not install or use such Third-Party Services. If you access a Third-Party Service from the Service or share your User Content on or through any Third-Party Service, you do so at your own risk, and you understand that these Terms and our Privacy Notice do not apply to your use of any Third-Party Service.
YOU EXPRESSLY RELIEVE US FROM ANY AND ALL LIABILITY ARISING FROM YOUR ACCESS TO AND/OR USE OF ANY THIRD-PARTY SERVICE. ADDITIONALLY, YOUR DEALINGS WITH, OR PARTICIPATION IN PROMOTIONS OF, ADVERTISERS FOUND ON THE SERVICE ARE SOLELY BETWEEN YOU AND SUCH ADVERTISERS. YOU UNDERSTAND AND ACKNOWLEDGE THAT WE WILL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE OF ANY SORT RELATING TO YOUR DEALINGS WITH SUCH ADVERTISERS.
3. User Content
3.1 User Content Ownership
As between us and you, you (or your licensors) will own any and all information, data, and other content that is collected or otherwise received by us from you through the Service, including information provided during discovery conversations, creative brief inputs, project specifications, feedback, and any other materials you submit (collectively, "User Content").
3.2 License to User Content
We claim no ownership rights over User Content, and, as between you and us, all User Content that is submitted, posted, displayed, provided, shared, or otherwise made available on or via the Service by you is and will remain yours (or your licensors). We have the right (but not the obligation) in our sole discretion to remove any of your User Content that is shared via the Service. You further grant, and you represent and warrant that you have all rights necessary to grant, to us, under all of your intellectual property rights, a non-exclusive and royalty-free right and license to use, copy, store, modify, distribute, reproduce, publish, list, make derivative works of, and display your User Content: (i) to maintain and provide the Service, including to generate pricing estimates, creative briefs, and project deliverables; (ii) to improve our products and the Service and for our other business purposes (including but not limited to the purposes of training and improving artificial intelligence and large language models underlying the Service); and (iii) to perform such other actions as described in our Privacy Notice or as authorized by you in connection with your use of the Service.
3.3 Responsibility for User Content
WE TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY USER CONTENT. YOU WILL BE SOLELY RESPONSIBLE FOR YOUR USER CONTENT AND THE CONSEQUENCES OF SUBMITTING, POSTING, DISPLAYING, PROVIDING, SHARING, OR OTHERWISE MAKING IT AVAILABLE ON OR THROUGH THE SERVICE, AND YOU UNDERSTAND AND ACKNOWLEDGE THAT WE ARE ACTING ONLY AS A PASSIVE CONDUIT FOR YOUR ONLINE DISTRIBUTION AND PUBLICATION OF YOUR USER CONTENT. YOU UNDERSTAND AND ACKNOWLEDGE THAT THE SERVICE MAY EXPOSE YOU TO CONTENT THAT IS INACCURATE, OBJECTIONABLE, INAPPROPRIATE FOR CHILDREN, OR OTHERWISE UNSUITED TO YOUR PURPOSE, AND YOU UNDERSTAND AND ACKNOWLEDGE THAT WE WILL NOT BE LIABLE FOR ANY DAMAGES YOU ALLEGE TO INCUR AS A RESULT OF OR RELATING TO ANY CONTENT ACCESSED ON OR THROUGH THE SERVICE.
4. Intellectual Property
4.1 Semiotic Intellectual Property
You understand and acknowledge that we (or our licensors, as applicable) own and will continue to own all rights (including intellectual property rights), title, and interest in and to the Service, all materials and content displayed or otherwise made available on and/or through the Service (excluding your User Content and Project Deliverables as defined below), and all software, algorithms, code, technology, and intellectual property underlying and/or included in or with the Service. Use of any intellectual property for any purpose not expressly permitted by these Terms is strictly prohibited.
4.2 Usage Data
We may collect, or you may provide to us, diagnostic, technical, usage, and/or related information, including information about your computers, mobile devices, systems, and software, and how you interact with the Service (collectively, "Usage Data"). All Usage Data is and will be owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage Data vest in you, you hereby assign to us all rights (including intellectual property rights), title, and interest in and to same. Accordingly, we may use, maintain, and/or process the Usage Data or any portion thereof for any lawful purpose, including, without limitation: (a) to provide and maintain the Service; (b) to improve our products and services (including the Service), and to develop new products, services, and/or features; (c) to monitor your usage of the Service; (d) for research and analytics, including, without limitation, data analysis, identifying usage trends, and/or customer research; and (e) to share analytics and other derived Usage Data with third parties, solely in de-identified or aggregated form. The Service may contain technological measures designed to prevent unauthorized or illegal use of the Service; you understand and acknowledge that we may use these and other lawful measures to verify your compliance with these Terms and to enforce our rights, including intellectual property rights, in and to the Service.
4.3 Project Deliverables
Subject to your compliance with these Terms and full payment of all applicable Fees (as defined below), you will own all right, title, and interest in and to the final project deliverables we create for you as part of our services, including websites, design assets, branding materials, and other creative work product specifically created for your project (collectively, "Project Deliverables"), subject to the following:
(a) Underlying Components:
Project Deliverables may incorporate or be built upon third-party software, frameworks, libraries, fonts, images, or other components that are subject to separate licenses (including open source licenses). You acknowledge that you do not acquire ownership of such underlying components and that your use of such components is subject to the applicable third-party licenses.
(b) Semiotic Tools and Processes:
Semiotic retains all rights to its proprietary tools, processes, methodologies, frameworks, templates, code libraries, and other intellectual property that we use or develop in the course of providing services to you, including our AI-powered discovery system and any general-purpose components not specifically created for your unique project.
(c) Hosting and Code Access:
If we host your website, you will have the right to access and use the hosted website in accordance with our hosting terms. You may request access to the underlying code of your Project Deliverables, and we will provide such code to you upon request, subject to the limitations in subsection (a) above regarding third-party components.
(d) Portfolio Use:
You grant us a perpetual, royalty-free license to use images, descriptions, and links to your Project Deliverables in our portfolio, marketing materials, case studies, and promotional activities, unless you explicitly opt out in writing.
4.4 AI-Generated Content
The Service uses artificial intelligence, including large language models, to assist in generating pricing estimates, creative briefs, conversational responses, and other content ("AI-Generated Content"). Subject to your compliance with these Terms, you may use AI-Generated Content provided to you through the Service for lawful purposes in connection with your project, provided that you acknowledge and agree:
(a) Non-Uniqueness:
Due to the nature of machine learning and AI, AI-Generated Content may not be unique across Users, and the Service may generate the same or similar content for other Users.
(b) No Guarantee of Accuracy:
AI-Generated Content may contain errors, inaccuracies, or "hallucinations" and may not accurately reflect reality. You must evaluate the accuracy and suitability of any AI-Generated Content for your use case, including by using human review.
(c) No Liability:
You understand and agree that we shall not be liable for any damages you or any third party alleges to incur as a result of or relating to any AI-Generated Content or other content generated by or accessed on or through the Service. You are solely responsible for actions you take based on relying on AI-Generated Content, including any business decisions made based on review of pricing estimates or other AI-generated recommendations.
(d) Limitations on Use:
You shall not represent that AI-Generated Content was human-generated when it was not. You shall not use AI-Generated Content to train your own machine learning models or competing services without our express written permission.
4.5 Open Source Software
Some software used in our Service may be offered under an open source license that we make available to you. There may be provisions in an open source license that expressly override some of these terms, so please be sure to read those licenses.
5. Feedback
To the extent you provide us any suggestions, recommendations, or other feedback relating to the Service or to any other Semiotic products or services (collectively, "Feedback"), you hereby assign to us all rights (including intellectual property rights), title, and interest in and to the Feedback, without providing any attribution or compensation to you or to any third party.
6. Confidential Information
The Service may include non-public, proprietary, or confidential information of Semiotic and/or of other Users ("Confidential Information"). Confidential Information includes any information that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure, including non-public business, product, technology, pricing, and marketing information. You will: (a) protect and safeguard the confidentiality of all Confidential Information with at least the same degree of care as you would use to protect your own highly sensitive confidential information, but in no event with less than a reasonable degree of care; (b) not use any Confidential Information for any purpose other than to exercise your rights, or to perform your obligations, under these Terms; and (c) not disclose any Confidential Information to any person or entity, except your service providers or financial or legal advisors who/that (i) need to know the Confidential Information and (ii) are bound by non-use and non-disclosure restrictions at least as restrictive as those set forth in this Section.
7. Our Publicity Rights
We may identify you as a User or client in our promotional materials, portfolio, case studies, or website. We will promptly stop doing so upon receipt of your written request sent to the contact information provided in Section 18 below.
8. Payments and Billing
Certain aspects of the Service may be provided for free (including the discovery process and initial consultations), while certain other aspects of the Service require payment of fees ("Fees"). All Fees are as presented to you during the discovery and pricing process. Fees are non-cancelable once a project has commenced and non-refundable except as specified herein. You are responsible for all applicable taxes. Full payment terms are available upon request and will be provided during the project agreement process.
9. Privacy; Data Security
9.1 Privacy
We care about your privacy. To provide and enhance the Service, we may need to collect and process your personal data and information about your company and projects. By using the Service, you acknowledge that we may collect, use, and disclose your personal information and aggregated and/or anonymized data as set forth in our Privacy Notice, and that your personal information may be transferred to, and/or processed in, the United States and other jurisdictions where our service providers operate.
9.2 Security
We care about the integrity and security of your personal information and User Content. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or to use your data for improper purposes. You acknowledge that you provide your data at your own risk.
9.3 Voice and Audio Data
If you use voice input features of the Service, your voice recordings will be processed through third-party transcription services (including OpenAI Whisper) to convert speech to text. Voice recordings are used solely for transcription purposes and to improve transcription accuracy, and are not stored longer than necessary to provide the Service. By using voice input features, you consent to this processing.
10. AI-Powered Conversational Interface
The Service includes an AI-powered conversational interface (referred to as "Jony") that uses large language models to interact with you, collect project information, provide pricing estimates, negotiate terms, and generate creative briefs. You acknowledge and understand that: (a) The conversational interface is powered by artificial intelligence and is not a human representative; (b) The conversational style, tone, and personality of the AI interface (including humor, sarcasm, or direct language) are designed to create an engaging experience and should not be taken as personal attacks or unprofessional conduct; (c) Responses from the AI interface are generated algorithmically and may occasionally contain errors, inaccuracies, or unexpected outputs; (d) Information collected through the AI interface will be used to generate pricing estimates, creative briefs, and project deliverables; and (e) You should review all AI-generated content (including pricing estimates and creative briefs) for accuracy before relying on it.
11. Release
You hereby release us from all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses, in each case of every kind and nature, known and unknown, arising out of a dispute between you and a third party (including any other User) in connection with the Service. In addition, you waive any Applicable Law that says, in substance: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE RELEASED PARTY."
12. Indemnity
You will defend, indemnify, and hold us and our affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively, including Semiotic, the "Semiotic Indemnitees") harmless from and against any and all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, legal fees) arising from: (a) your access to and/or use of the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including, without limitation, any privacy right or intellectual property right; (d) your violation of any Applicable Law; (e) User Content or any content that is submitted via your User Account; (f) your willful misconduct; (g) any third party's access to and/or use of the Service with your authentication credential(s); or (h) any misrepresentation or inaccurate information you provided during the discovery process or in any interaction with the Service.
13. No Warranty; Disclaimers
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NONE OF THE SEMIOTIC INDEMNITEES WARRANTS THAT ANY CONTENT OR ANY OTHER INFORMATION CONTAINED IN, OR AVAILABLE VIA, THE SERVICE IS ACCURATE, COMPREHENSIVE, RELIABLE, USEFUL, OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, OR SECURE; THAT ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED; THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT AI-GENERATED CONTENT WILL BE ACCURATE, UNIQUE, OR FREE FROM ERRORS; OR THAT PROJECT DELIVERABLES WILL MEET YOUR SUBJECTIVE EXPECTATIONS OR RESULT IN ANY PARTICULAR BUSINESS OUTCOME.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANY SEMIOTIC INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY PORTION THEREOF.
IN NO EVENT WILL ANY SEMIOTIC INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US FOR YOUR SPECIFIC PROJECT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR FIVE THOUSAND U.S. DOLLARS ($5,000.00), WHICHEVER IS GREATER.
THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
15. Governing Law, Arbitration, and Class Action/Jury Trial Waiver
15.1 Governing Law
These Terms will be governed by the laws of the State of California, without respect to its conflict of laws principles. The Federal Arbitration Act (9 U.S.C. §§ 1-16) governs the interpretation and enforcement of the Arbitration Agreement below. You agree to submit to the exclusive personal jurisdiction of the federal and state courts located in California for any actions for which we retain the right to seek injunctive or other equitable relief.
15.2 Arbitration Agreement
READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US. This Arbitration Agreement applies to and governs any dispute, controversy, or claim between you and us that arises out of or relates to, directly or indirectly: (i) these Terms; (ii) access to or use of the Service; (iii) any transactions through, by, or using the Service, including pricing, payment, or delivery of Project Deliverables; or (iv) any other aspect of your relationship or transactions with us as a User or customer.
Opting Out: If you are a new User, you can reject and opt out of this Arbitration Agreement within thirty (30) days of accepting these Terms by emailing us at the contact information provided in Section 18 below with your full, legal name and stating your intent to opt out of this Arbitration Agreement.
15.3 Class Action/Jury Trial Waiver
BY ENTERING INTO THESE TERMS, YOU AND SEMIOTIC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO BRING, JOIN, OR PARTICIPATE IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND AS A PLAINTIFF OR CLASS MEMBER. THE ARBITRATOR MAY AWARD RELIEF ONLY TO AN INDIVIDUAL CLAIMANT AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF ON YOUR INDIVIDUAL CLAIM(S).
16. Export Controls
You understand and acknowledge that the Service may be subject to export control laws and regulations. You will comply with all applicable import and export and re-export control and trade and economic sanctions laws and regulations. You represent and warrant that you are not listed on any list of sanctioned, prohibited, or restricted parties or located in any country or territory for which the United States maintains trade or economic sanctions or embargoes.
17. General Provisions
17.1 Assignment
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior express written consent, but may be assigned by us without restriction.
17.2 Notification Procedures and Changes to these Terms
We may provide notifications to you via email notice or through posting of such notice on the Service. We may modify or update these Terms from time to time. Your continued use of the Service after any change to these Terms constitutes your acceptance of the new Terms of Service.
17.3 Entire Agreement; Severability
These Terms, together with any amendments, project agreements, statements of work, and any additional agreements you may enter into with us in connection with the Service, will constitute the entire agreement between you and us concerning the Service.
17.4 No Waiver
No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or of any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
17.5 Survival
The following sections will survive any termination or expiration of these Terms: Sections 3 (User Content), 4 (Intellectual Property), 5 (Feedback), 6 (Confidential Information), 8 (Payments and Billing, with respect to amounts owed), 11 (Release), 12 (Indemnity), 13 (No Warranty; Disclaimers), 14 (Limitation of Liability), 15 (Governing Law, Arbitration, and Class Action/Jury Trial Waiver), and 17 (General Provisions).
18. Contact
If you have any questions about these Terms and/or the Service, or need to contact us regarding a dispute, cancellation, or other matter, please contact us at:
Semiotic
Email: michael@semiotic.so
Website: semiotic.so
End of Terms of Service
© 2025 Semiotic. All rights reserved.